Privacy Policy



This Privacy Policy governs the manner in which Robert Nettles MD collects, uses, maintains and discloses information collected from each user (You) of the www.robertnettlesmd.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Robert Nettles MD. It also includes how we handle and manage your information to SMS services and communications,


Personal identification information


We collect personal information that you voluntarily provide to us when you interact with our website, subscribe to our SMS or email services, or engage with our customer support. This may include, but is not limited to:


Contact Information:

- Email address

- First name and last name

- Phone number

- Usage Data


SMS Information:

- Any content or details you provide when opting in to our SMS services.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us or by replying STOP for SMS.


Non-personal identification information


We may collect non-personal identification information about You whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Your means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


Web browser cookies


Our Site may use "cookies" to enhance your user experience. Your web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How We Use Your Information


The information we collect is used solely for the following purposes:

- To communicate with you through SMS, email or other communications methods, including sending updates, promotions and other relevant information.

- To improve our services and tailor our communications to meet your preferences.

- To respond to customer service inquiries and support requests.


Opted-in SMS Information


Robert Nettles MD values your privacy and is committed to not sharing, selling or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with any external entities, unless required by law or in connection with a legal obligation.


Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)


If you are from the European Economic Area (EEA), Robert Nettles MD's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.


Stop and Regrow may process your Personal Information Data because:

 

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

 

How we protect your information


We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


Retention of Data


Stop and Regrow will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.


Robert Nettles MD will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.


Sharing your personal information


We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


We do not under any circumstances sell or share your data with 3rd parties for marketing purposes.


Third party websites


Users may find content on our Site that link to the sites and services of our partners, suppliers, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.


Your Data Protection Rights Under General Data Protection Regulation (GDPR)


If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Robert Nettles MD aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.


If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.


In certain circumstances, you have the following data protection rights:

 

  • The right to update or to delete the information we have on you. Whenever made possible, you can update or request deletion of your Personal Information Data by contacting us with your request.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Information Data.
  • The right of restriction . You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Robert Nettles MD relied on your consent to process your personal information.
  • Please note that we may ask you to verify your identity before responding to such requests.

 

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).


Delete Your Personal Data


You have the right to delete or request that we assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.


Children’s Privacy


Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.


If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.


Text Message Opt-In


If at any time an inquiry is submitted through https://stopandregrow.com, and you expressly consent to receive text messages from Robert Nettles MD at the phone number provided. These messages may include appointment scheduling and reminders, responses to inquiries, and service-related communications. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.

 

Text Message Opt-Out


If at any time you receive a text message after submitting a form and wish to no longer receive text messages, you have the right to opt out of any message and any future messages by replying with the words, “STOP” or “UNSUBSCRIBE”



Service Providers


We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


Analytics - We may use third-party Service Providers to monitor and analyze the use of our Service.



Changes to this privacy policy


Robert Nettles MD has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms


By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us


If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


Robert Nettles MD

1137 2nd Street, #100 Rear 

Santa Monica, CA 90304

(310) 601-4778